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Caring for your Jewellery

Tesoro endeavors to bring you beautifully finished accessories of the highest quality. To ensure you enjoy the use of your jewellery for as long as possible, it requires certain precautions on your part. The beauty of our jewellery lies in its fineness and delicacy. Like all delicate products, it is sensitive to how it is handled. For example, a glass jug can last years or shatter in a second. Suede shoes can be worn for miles, but not a minute in the rain. Similarly, jewellery must be used and kept with special care.

 As a result, Tesoro is unable to provide a guarantee on jewellery, as it is so dependent upon how each customer chooses to handle it. However, rest assured Tesoro’s jewellery is worn by thousands of satisfied customers every day, who duly care for their products and enjoy years of service from them. Many of our customers have accumulated collections of dozens of Tesoro pieces, which is a wonderful testament to their faith in its quality and value.

 Tesoro jewellery is made of a brass alloy plated with a fine layer of gold or rhodium, hand-set with superior quality cubic zircons or crystal rhinestones. This is why its appearance is so authentic, yet its cost can be kept so reasonable when compared to identical solid gold jewellery. Tesoro jewellery is a fashion article, not an investment in the manner of precious metal/gems jewellery. Given these cost limitations - which ultimately favour the consumer - fashion jewellery is not intended to last a life-time and best worn on occasions. With usage and time, the plating or colour will inevitably fade, but by then it is easy to have received more than your money’s worth!

 To care for and extend the life of your jewellery, please follow these tips:

  1. Avoid contact with moisture or water (don't wash hands or shower with it on, or leave it next to the sink).
  2. Keep it away from perfume, lotions or other chemicals that will harm and reduce the life of the plating.
  3. Store it in the original packaging or a soft pouch. Exposure to open air may dull the plating due to pollution and humidity.
  4. To avoid scratches or stones falling out, please be careful not to drop it or knock your jewellery against hard surfaces while wearing it (especially for rings and bracelets).
  5. Be gentle in opening and closing clasps, remove earring stoppers and pressing on earring posts. Such delicate and thin metal cannot stand a lot of pressure. To make it stronger means making it thicker, and that would diminish its beauty.
  6. Appreciate that jewellery with more skin contact, likes rings and bracelets, will fade faster than earrings and pendants, and manage your use and expectations accordingly.


Should the colour of your jewellery fade, or a stone fall out of place, don’t worry! Tesoro’s After-Sales service team is ready to support you and restore your item as close to new as possible. For more details, please refer to After-Sales Service policy.